I've had a number of experiences using Uber, mostly pleasant. I started using Uber long before they came to Nigeria, mostly because I go to some cities that have wacky transportation system, like Los Angeles, etc. The major attraction for me when traveling somewhere is how easily I can move around without having to inconvenience my host, and some cities do a poor job of providing that.
I've used Uber in Lagos Nigeria only twice. Most of my Uber trips have been in different states in US and quite uneventful
Last week, I decided to take an Uber ride from one part of Houston to the other. The first red flag was that the driver was on a 4 star rating. Any Uber rider knows that this is pretty low for Uber, and personally, this is the lowest Uber rating I've ever encountered. I heard that they allow as low as 3 star rating in Nigeria, I’m not sure though.
I made up my mind right then that I would give her a 5 star rating in order to improve the driver’s rating so the driver doesn't get kicked out of Uber services. I always give Uber drivers 5 stars though, so this wasn’t a big deal.
My ride came as planned, and the driver was an Asian female, most likely Chinese or Hong Kong, from the way she looked.
It was supposed to be a 1 hour 20 minutes trip. She picked me up and the ride was uneventful. She only asked if my house got flooded and if I was married (side eye).
Then after like 30 minutes of the trip, she said she would have to drop me along the way, and I should get another Uber ride because she doesn't have enough gas. To say I was shocked was an understatement. I felt this must be the joke of the century.
I asked if I was going to be billed for the whole trip, since my account had been debited. She said it would be just for the miles she drove. Right in the car, without allowing me to respond, she ended the trip! I decided that this lady won’t get a penny from me even if it was my last blood I had to give.